Service Terms & User Agreement

This web site is operated by CreatEve Designs Ltd. YOUR USE OF THIS SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. CreatEve Designs CAN CHANGE THIS USER AGREEMENT AT ANY TIME BY POSTING AN UPDATED USER AGREEMENT ON THIS SITE. CreatEve Designs MAY, BUT IS NOT REQUIRED TO, SEND REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU SHALL CEASE USING THIS SITE. IF YOU DO NOT CEASE USING THIS SITE, YOU WILL BE CONCLUSIVELY DEEMED TO HAVE ACCEPTED THE CHANGES. IF YOU HAVE ANY QUESTIONS ABOUT THE USER AGREEMENT, YOU MAY CONTACT US AT *info@createvedesigns.com *

You confirm to CreatEve Designs [the seller] you own or have permission to use the designs and image[s]. We regret we are unable to give refunds. In the unlikely event of manufacturing fault, it will be repaired. You accept that a design (except vector) or photograph when enlarged may lose some definition and that colour variation may occur in finished item. Cancellations attract a 20% charge. In the unlikely event of a concern with the product on receipt it must be brought to our attention within 14 days. Cropping and editing: You accept we exercise a degree of license to edit images to fit and to achieve the very best results. CreatEve Designs is not obliged to make these adjustments and does so without liability in order to help to achieve best results. Note – All Product Sizes are expected to be accurate, but due to the nature of making customized products by hand and one by one, there will be marginal size differences in the finished item to the sizes quoted on this web site. Occasionally we may substitute materials and adjust product design to accommodate production considerations in relation to supply or stock shortages. Note – All Promotional Images of our products are good likenesses for what we produce. We do not warrant that the final item will be exactly as per the images contained in this web site. There are often improvements made to products that are not visible in the promotion photographs, and there may be occasion when a stock component may be unavailable giving rise to the need to supply a variant of that part in the finished item. Note – Delivery Times are stated in good faith. Wherever a delivery time is stated, it serves as a guide timeline and we do not warrant that the products will be with you on a specific date. We will do our best to meet these timelines.

Designs, images and content

You may submit or transfer upload digital designs, images, pictures, data, text, photographs, graphics, messages, or other material (the Content) to the web site yourself and store a copy with license to CreatEve Designs to work with it. Images uploaded to the web site must be in usable industry format, although we do accept and work with other file formats. Images uploaded by you or by us on your behalf which are then turned into a custom product may (subject to the restrictions in these terms) be made available for viewing to other users of this site for display in our Gallery only with your expressed permission.

Upon placing your order, you acknowledge that CreatEve Designs may review your order, and the Content it contains, for adherence to our guidelines and compliance with the terms and conditions set forth in this User Agreement. CreatEve Designs does not endorse any Content submitted to the Site by any user, or any opinion, recommendation, or advice expressed therein, and CreatEve Designs expressly disclaims any and all liability in connection with Content. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

You agree that you are responsible for actions and communications undertaken under your account. CreatEve Designs takes no responsibility and assumes no liability for any Content uploaded or otherwise transmitted by or to you or by or to any third-party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, infringement, obscenity, pornography or profanity you or a third party may encounter. You agree to indemnify CreatEve Designs and its affiliates from all claims and expenses, including reasonable attorney’s fees, which claims are based on or arise from your Content or the violation of any of the provisions of this User Agreement.

Termination

We may terminate your order without notice at our sole discretion. Once your order is terminated, your images will be removed from our systems. We will refund any monies due in such a circumstance. Questions or complaints: Complaints or claims must be notified to us within fourteen days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive. See our returns policy. The goods cannot be returned because they were made according to your specifications or were personalized by you. We may, at our discretion, look into other solutions. If you have a question or complaint, please contact us.

Indemnity

CreatEve Designs including its staff, agents, venture partners, associates or other officers must be held protected from any claim or demands made by any third party caused by or arising from your breach of this agreement. You will indemnify CreatEve Designs for any demands or claim including reasonable legal fees arising from such a claim for your violation of law or any rights of a third party.